Last Updated: January 20, 2026

Bayside Caravan Spares (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We only collect personal information that is necessary for our business activities, including:

• Contact Details: Name, email address, phone number, and shipping/billing addresses.
• Transaction Data: Details about products you have purchased from us.
• Technical Data: IP address, browser type, and usage data collected via cookies and analytics to improve our website experience.

2. How We Collect Information

We collect information directly from you when you:

• Register an account or make a purchase on our website.
• Contact us via our Contact Us page or email for support.
• Sign up for newsletters or promotional offers.
• Interact with our website via cookies, which help us recognize you and provide localized store details.

3. Use of Information

We use your personal data to:

• Process and ship your orders for Bayside Caravan Spares.
• Communicate updates regarding your delivery or return authorisations.
• Provide customer support and respond to queries.
• Send marketing materials, provided you have consented to receive them.

4. Disclosure of Information

We do not sell your personal information. We may disclose data to third parties only to facilitate our services, such as:

• Delivery Partners: Freight and courier services to deliver your orders.
• Payment Processors: Secure third-party providers (we do not store credit card details internally).
• Legal Requirements: If required by law or to protect our legal rights.

5. Data Security

We take reasonable steps to protect your information from misuse or unauthorized access. Our website uses HTTPS encryption to ensure secure data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Under Australian law, you have the right to:

• Access and Correct: Request access to the personal information we hold about you or ask for corrections.
• Opt-Out: Unsubscribe from marketing emails at any time using the link provided in the message.
• Cookies: Disable cookies through your browser settings, though this may limit website functionality.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., suppliers or social media). We are not responsible for the privacy practices of these external sites.

8. Changes to the Privacy Policy

We may update our privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review our privacy policy periodically to stay informed about how we are protecting your information.

9. Complaints Handling

If you believe we have breached your privacy, you can contact us to make a complaint. You can also contact the Office of the Australian Information Commissioner.

10. Contact Us

If you have questions or concerns about this policy please contact us:

• Email: [email protected]
• Website: Bayside Caravan Spares Contact Form